Panel Discussion: Automation and AI – Allies or Adversaries? | Automation Days Asia 2023
By Mahmoud Naser, Andrew Foot, Keng Thoe Chan, Jan-Willem Middelburg
Navigating the Future: Insights from Automation Days Asia 2023 Panel Discussion! Embark on a journey into the dynamic world of enterprise automation, Robotic Process Automation (RPA), Service Automation, and Artificial Intelligence (AI) with this captivating panel discussion recording from Automation Days Asia 2023.
Key Discussion Points:
- Synergies and Challenges: Explore the potential synergies and challenges arising from the convergence of enterprise automation, RPA, service automation, and AI, and their impact on enterprise operations and the future of work.
- Expert Perspectives: Hear from experts in automation, RPA, service management, AI, and business strategy, providing valuable insights on harnessing the combined power of these technologies.
- Advancements in AI: Take a deep dive into the advancements in AI and their transformative impact on enterprise automation, RPA, and service automation. Explore how AI technologies enhance decision-making, analytics, and customer interactions.
- Enabling Intelligent Solutions: Understand how AI acts as an enabler, transforming automation and service management into more intelligent and adaptive solutions.
What to Expect:
Gain profound insights into how organizations can leverage the transformative potential of integrating enterprise automation, RPA, service automation, and AI. Understand the synergies and challenges to drive operational excellence, deliver exceptional customer experiences, and foster a harmonious collaboration between human expertise and intelligent automation in the workplace.
Don’t miss this opportunity to stay ahead in the automation landscape. Watch the recording now and gain insights from experts shaping the future of work!
About the Speakers
Mahmoud Naser
Mahmoud is a seasoned automation consultant with experience in the end-to-end delivery of enterprise-level intelligent automation programs in the Financial and Public Sectors. He has authored playbooks and articles around automation reporting frameworks and operational efficiencies. He has worn many hats, such as Process Discovery, Delivery, and Operations Lead. Before joining Blue Prism, he worked with Deloitte, IBM, Victoria Police, the Australian Open, and Bakers Delight.
Andrew Foot
Andrew, with over 25 years in IT, currently serves as the Regional Vice President for Asia South and Australia/New Zealand at Automation Anywhere. He focuses on cloud computing, SaaS, and cost optimization while building a sustainable business framework. His extensive experience includes leadership roles at HPE, Dell, EMC, Symantec, Veritas, and Telstra. Passionate about technology, he enjoys discussing Generative AI, emerging tech trends, and his personal interests like mountain biking and Bellaire Dressage.
Keng Thoe Chan
Keng Thoe has been with BAT for 15 years and has played many roles during this tenure. From architect, analyst to project manager, he understands the pain of mundane tasks that people perform day to day. In the last 4 years, he joined the automation practice for the last 4 years and led the automation team to deliver half a million hours savings over the last 4 years. He is now leading the Automation CoE practice for BAT as the Head of Automation Platform. Keng Thoe is incredibly enthusiastic about the world of potential automation and AI can deliver. He strongly believes that the future organisation will consist of a digital workforce working hand in hand with the human workforce.
