Cybiant’s RPA Managed Services are designed to help organizations effectively manage and maintain their Robotic Process Automation (RPA) solutions after they have been implemented. The service provides ongoing support, monitoring, and maintenance for RPA bots to ensure they are operating effectively and efficiently. Through a combination of expert guidance, proactive monitoring, and timely support, our RPA Managed Services ensures that organizations can maximize their ROI on RPA investment and achieve long-term success.

This service usually follows after organizations have implemented their first RPA robots. In case your organization does not yet have any RPA robots in production, we recommend to get started with a RPA Proof of Concept or RPA Implementation service.

The main objectives of the RPA Managed Services are to:

• Ensure the continuous operation and stability of RPA bots
• Proactively identify and address any issues or risks with RPA bots
• Optimize RPA bot performance and efficiency
• Provide timely support and assistance for any RPA-related issues
• Continuously improve and enhance RPA bots to meet changing business needs

Our RPA Managed Services consists of the following components:

1. Bot Monitoring: Our RPA Managed Services team will proactively monitor the performance and health of the organization’s RPA bots on an ongoing basis. We will use industry-leading tools and best practices to monitor the bots’ activities, identify any potential issues or risks, and take prompt action to address them.
2. Bot Maintenance: Our RPA Managed Services team will provide ongoing maintenance for the organization’s RPA bots to ensure they are operating effectively and efficiently. This includes regular updates, patches, and upgrades, as well as troubleshooting and resolution of any issues that arise.
3. Bot Optimization: Our RPA Managed Services team will continuously optimize the performance and efficiency of the organization’s RPA bots. We will analyze bot performance data to identify areas for improvement and implement changes to maximize bot performance and efficiency.
4. Bot Support: Our RPA Managed Services team will provide timely support and assistance for any RPA-related issues that the organization may encounter. This includes prompt resolution of any issues or bugs, as well as ongoing assistance with RPA-related questions and concerns.
5. Bot Enhancements: Our RPA Managed Services team will continuously enhance and improve the organization’s RPA bots to meet changing business needs. We will work with the organization to identify new opportunities for automation and implement changes to the bots to support new business processes and requirements.

The RPA Managed Service is a customizable service that can be tailored to the organization’s specific needs and requirements. The service can be provided on-site or remotely, depending on the organization’s preference. The service is typically provided on an ongoing basis, with regular check-ins and reporting to ensure that the organization is achieving their desired results and that the RPA bots are operating effectively.

The RPA Managed Service requires the organization to have existing RPA bots that have been successfully implemented. The organization should also have a clear understanding of their goals and objectives for RPA deployment and a willingness to invest in ongoing support and maintenance to ensure the long-term success of their RPA bots.

By using our RPA Managed Service, the organization will be able to maximize their ROI on RPA investment by ensuring the continuous operation, stability, and efficiency of their RPA bots. The organization will have access to expert guidance and support to address any issues or risks that arise, as well as ongoing optimization and enhancements to improve bot performance and support changing business needs. The organization can have peace of mind that their RPA bots are being effectively managed and maintained by our team of experts.